Privacy policy

This privacy policy applies
between you, the User of this Website and Consolidated Services Industries Ltd
trading as www.graftsocial.com, the owner and provider of this Website.
Consolidated Services Industries Ltd trading as www.graftsocial.com takes the
privacy of your information very seriously. This privacy policy applies to our
use of any and all Data collected by us or provided by you in relation to your
use of the Website.

This privacy policy should be
read alongside, and in addition to, our Terms and Conditions, which can be
found at: www.graftsocial.com.

Please read this privacy
policy carefully
.

Definitions and interpretation

In this privacy policy, the following definitions are
used:

Data

collectively
all information that you submit to Consolidated Services Industries Ltd
trading as www.graftsocial.com via the Website. This definition incorporates,
where applicable, the definitions provided in the Data Protection Laws;

Cookies

a small text
file placed on your computer by this Website when you visit certain parts of
the Website and/or when you use certain features of the Website. Details of
the cookies used by this Website are set out in the clause below (Cookies);

Data
Protection Laws

any applicable
law relating to the processing of personal Data, including but not limited to
the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any
national implementing laws, regulations and secondary legislation, for as
long as the GDPR is effective in the UK;

GDPR

the General
Data Protection Regulation (EU) 2016/679;

Consolidated
Services Industries Ltd trading as www.graftsocial.com,
or us

Consolidated
Services Industries Ltd trading as www.graftsocial.com, a company
incorporated in England and Wales with registered number 02968226 and whose
registered office is at The Limes, Church Lane – Oakley – Bedford,
Bedfordshire, MK43 7RP;

UK and EU
Cookie Law

the Privacy and
Electronic Communications (EC Directive) Regulations 2003 as amended by the
Privacy and Electronic Communications (EC Directive) (Amendment) Regulations
2011;

User or you

any third party
that accesses the Website and is not either (i)
employed by Consolidated Services Industries Ltd trading as www.graftsocial.com
and acting in the course of their employment or (ii) engaged as a consultant
or otherwise providing services to Consolidated Services Industries Ltd
trading as www.graftsocial.com and accessing the Website in connection with
the provision of such services; and

Website

the website
that you are currently using, www.graftsocial.com, and any sub-domains of
this site unless expressly excluded by their own terms and conditions.

2.n this privacy policy, unless the
context requires a different interpretation:

a.the singular includes the plural and vice versa;

b.references to sub-clauses, clauses, schedules or
appendices are to sub-clauses, clauses, schedules or appendices of this privacy
policy;

c.a reference to a person includes firms, companies,
government entities, trusts and partnerships;

d.“including” is understood to mean
“including without limitation”;

e.reference to any statutory provision includes any
modification or amendment of it;

f.he headings and sub-headings do not form part of this
privacy policy.

Scope of this privacy policy

3.This privacy policy applies only to the actions of
Consolidated Services Industries Ltd trading as www.graftsocial.com and Users
with respect to this Website. It does not extend to any websites that can be
accessed from this Website including, but not limited to, any links we may
provide to social media websites.

4.For purposes of the applicable Data Protection Laws,
Consolidated Services Industries Ltd trading as www.graftsocial.com is the
“data controller”. This means that Consolidated Services Industries Ltd
trading as www.graftsocial.com determines the purposes for which, and the
manner in which, your Data is processed.

Data collected

5.We may collect the following Data, which includes
personal Data, from you:

a.name;

 b.date of birth;

 c.gender;

d.job title;

e.profession;

 f. contact Information such as email addresses and
telephone numbers;

g. demographic information such as postcode, preferences
and interests;

h. financial information such as credit / debit card
numbers;

i. IP address (automatically collected);

j. web browser type and version (automatically
collected);

k. operating system (automatically collected);

l. a list of URLs starting with a referring site, your
activity on this Website, and the site you exit to (automatically collected);

m. in each case, in accordance with this privacy policy.

How we collect Data

6. We collect Data in the following ways:

 a. data is given to us by you;

b. ata is received from other sources; and

c. data is collected automatically.

Data that is given to us by you

7. Consolidated Services Industries Ltd trading as www.graftsocial.com
will collect your Data in a number of ways, for example:

 a. when you contact us through the Website, by telephone,
post, e-mail or through any other means;

 b. when you register with us and set up an account to
receive our products/services;

c. when you complete surveys
that we use for research purposes (although you are not obliged to respond to
them);

d. when you enter a competition or promotion through a
social media channel;

e. when you make payments to us, through this Website or
otherwise;

f. when you elect to receive marketing communications
from us;

g. when you use our services;

in each case, in accordance
with this privacy policy.

Data that is received from third parties

8. Consolidated Services Industries Ltd trading as www.graftsocial.com
will receive Data about you from the following third parties:

a. third party info source;

b. 2nd third part info source;

Data that is received from publicly
available third parties sources

9. We will receive Data about you from the following
publicly available third party sources:

a. publicly available third party
source;

Data that is collected automatically

10. To the extent that you access the Website, we will
collect your Data automatically, for example:

a. we automatically collect some information about your
visit to the Website. This information helps us to make improvements to Website
content and navigation, and includes your IP address, the date, times and
frequency with which you access the Website and the way you use and interact
with its content.

b. we will collect your Data automatically via cookies,
in line with the cookie settings on your browser. For more information about
cookies, and how we use them on the Website, see the section below, headed
“Cookies”.

Our use of Data

11. Any or all of the above Data may be required by us
from time to time in order to provide you with the best possible service and
experience when using our Website. Specifically, Data may be used by us for the
following reasons:

a. nternal record keeping;

b. improvement of our products / services;

c. transmission by email of marketing materials that may
be of interest to you;

d. contact for market research purposes which may be done
using email, telephone, fax or mail. Such information may be used to customise
or update the Website;

in each case, in accordance
with this privacy policy.

12. We may use your Data for the above purposes if we deem
it necessary to do so for our legitimate interests. If you are not satisfied
with this, you have the right to object in certain circumstances (see the
section headed “Your rights” below).

13. For the delivery of direct marketing to you via
e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:

a. soft opt-in consent is a specific type of consent
which applies when you have previously engaged with us (for example, you
contact us to ask us for more details about a particular product/service, and
we are marketing similar products/services). Under “soft opt-in”
consent, we will take your consent as given unless you opt-out.

b. for other types of e-marketing, we are required to
obtain your explicit consent; that is, you need to take positive and
affirmative action when consenting by, for example, checking a tick box that
we’ll provide.

c. if you are not satisfied about our approach to
marketing, you have the right to withdraw consent at any time. To find out how
to withdraw your consent, see the section headed “Your rights” below.

14. When you register with us and set up an account to
receive our services, the legal basis for this processing is the performance of
a contract between you and us and/or taking steps, at your request, to enter
into such a contract.

15. We may use your Data to show you Consolidated Services
Industries Ltd trading as www.graftsocial.com adverts and other content on
other websites. If you do not want us to use your data to show you Consolidated
Services Industries Ltd trading as www.graftsocial.com adverts and other
content on other websites, please turn off the relevant cookies (please refer
to the section headed “Cookies” below).

Who we share Data with

16. We may share your Data with the following groups of
people for the following reasons:

a. any of our group companies or affiliates – to ensure
the proper administration of your website and business;

b. our employees, agents and/or professional advisors –
to enable our employees, agents to perform their duties and to obtain advice
from professional advisers;

c. third party service providers who provide services to
us which require the processing of personal data – to help third party service
providers in receipt of any shared data to perform functions on our behalf to
help ensure the website runs smoothly;

d. third party payment providers who process payments
made over the Website – to enable third party payment providers to process user
payments and refunds;

e. relevant authorities – to facilitate the detection of
crime or the collection of taxes or duties;

in each case, in accordance
with this privacy policy.

Keeping Data secure

17. We will use technical and organisational measures to
safeguard your Data, for example:

a. access to your account is controlled by a password and
a user name that is unique to you.

 b. we store your Data on secure servers.

c. payment details are encrypted using SSL technology
(typically you will see a lock icon or green address bar (or both) in your
browser when we use this technology.

18. Technical and organisational measures include measures
to deal with any suspected data breach. If you suspect any misuse or loss or
unauthorised access to your Data, please let us know immediately by contacting
us via this e-mail address: [email protected]

19. If you want detailed information from Get Safe Online
on how to protect your information and your computers and devices against
fraud, identity theft, viruses and many other online problems, please visit
www.getsafeonline.org. Get Safe Online is supported by HM Government and
leading businesses.

Data retention

20. Unless a longer retention period is required or
permitted by law, we will only hold your Data on our systems for the period
necessary to fulfil the purposes outlined in this privacy policy or until you
request that the Data be deleted.

21. Even if we delete your Data, it may persist on backup
or archival media for legal, tax or regulatory purposes.

Your rights

22. You have the following rights in relation to your
Data:

a. Right to access
– the right to request (i) copies of the information
we hold about you at any time, or (ii) that we modify, update or delete such
information. If we provide you with access to the information
we hold about you, we will not charge you for this, unless your request is
“manifestly unfounded or excessive.” Where we are legally permitted
to do so, we may refuse your request. If we refuse your request, we will tell
you the reasons why.

b.Right to correct
– the right to have your Data rectified if it is inaccurate or incomplete.

c. Right to erase
– the right to request that we delete or remove your Data from our systems.

d. Right to restrict our use of your Data – the right to “block” us from using your
Data or limit the way in which we can use it.

e. Right to data portability – the right to request that we move, copy or transfer
your Data.

f. Right to object
– the right to object to our use of your Data including where we use it for our
legitimate interests.

23.To make enquiries, exercise any of your rights set out
above, or withdraw your consent to the processing of your Data (where consent
is our legal basis for processing your Data), please contact us via this e-mail
address: [email protected]

24. If you are not satisfied with the way a complaint you
make in relation to your Data is handled by us, you may be able to refer your
complaint to the relevant data protection authority. For the UK, this is the
Information Commissioner’s Office (ICO). The ICO’s contact details can be found
on their website at https://ico.org.uk/.

25. It is important that the Data we hold about you is
accurate and current. Please keep us informed if your Data changes during the
period for which we hold it.

Links to other websites

26. This Website may, from time to time, provide links to
other websites. We have no control over such websites and are not responsible
for the content of these websites. This privacy policy does not extend to your
use of such websites. You are advised to read the privacy policy or statement
of other websites prior to using them.

Changes of business ownership and control

27. Consolidated Services Industries Ltd trading as www.graftsocial.com
may, from time to time, expand or reduce our business and this may involve the
sale and/or the transfer of control of all or part of Consolidated Services
Industries Ltd trading as www.graftsocial.com. Data provided by Users will,
where it is relevant to any part of our business so transferred, be transferred
along with that part and the new owner or newly controlling party will, under
the terms of this privacy policy, be permitted to use the Data for the purposes
for which it was originally supplied to us.

28. We may also disclose Data to a prospective purchaser
of our business or any part of it.

29. In the above instances, we will take steps with the
aim of ensuring your privacy is protected.

Cookies

30. This Website may place and access certain Cookies on
your computer. Consolidated Services Industries Ltd trading as www.graftsocial.com
uses Cookies to improve your experience of using the Website and to improve our
range of products and services. Consolidated Services Industries Ltd trading as
www.graftsocial.com has carefully chosen these Cookies and has taken steps to
ensure that your privacy is protected and respected at all times.

 31. All Cookies used by this Website are used in
accordance with current UK and EU Cookie Law.

32. Before the Website places Cookies on your computer,
you will be presented with a message bar requesting your consent to set those
Cookies. By giving your consent to the placing of Cookies, you are enabling
Consolidated Services Industries Ltd trading as www.graftsocial.com to provide
a better experience and service to you. You may, if you wish, deny consent to
the placing of Cookies; however certain features of the Website may not
function fully or as intended.

33. This Website may place the following Cookies:

Type of Cookie

Purpose

Strictly necessary cookies

These are cookies that are
required for the operation of our website. They include, for example, cookies
that enable you to log into secure areas of our website, use a shopping cart
or make use of e-billing services.

Analytical/performance
cookies

They allow us to recognise
and count the number of visitors and to see how visitors move around our
website when they are using it. This helps us to improve the way our website
works, for example, by ensuring that users are finding what they are looking
for easily.

Functionality cookies

These are used to recognise
you when you return to our website. This enables us to personalise our
content for you, greet you by name and remember your preferences (for
example, your choice of language or region).

Targeting cookies

These cookies record your
visit to our website, the pages you have visited and the links you have
followed. We will use this information to make our website and the
advertising displayed on it more relevant to your interests. We may also
share this information with third parties for this purpose.

 

34. You can find a list of Cookies that we use in the
Cookies Schedule.

35. You can choose to enable or disable Cookies in your
internet browser. By default, most internet browsers accept Cookies, but this
can be changed. For further details, please consult the help menu in your
internet browser.

36. You can choose to delete Cookies at any time; however,
you may lose any information that enables you to access the Website more
quickly and efficiently including, but not limited to, personalisation
settings.

37. It is recommended that you ensure that your internet
browser is up-to-date and that you consult the help and guidance provided by
the developer of your internet browser if you are unsure about adjusting your
privacy settings.

38. For more information generally on cookies, including
how to disable them, please refer to aboutcookies.org. You will also find
details on how to delete cookies from your computer.

General

39.You may not transfer any of your rights under this
privacy policy to any other person. We may transfer our rights under this
privacy policy where we reasonably believe your rights will not be affected.

40. If any court or competent authority finds that any
provision of this privacy policy (or part of any provision) is invalid, illegal
or unenforceable, that provision or part-provision will, to the extent
required, be deemed to be deleted, and the validity and enforceability of the
other provisions of this privacy policy will not be affected.

41. Unless otherwise agreed, no delay, act or omission by
a party in exercising any right or remedy will be deemed a waiver of that, or
any other, right or remedy.

42. This Agreement will be governed by and interpreted
according to the law of England and Wales. All disputes arising under the
Agreement will be subject to the exclusive jurisdiction of the English and
Welsh courts.

Changes to this privacy policy

43. Consolidated Services Industries Ltd trading as www.graftsocial.com
reserves the right to change this privacy policy as we may deem necessary from
time to time or as may be required by law. Any changes will be immediately
posted on the Website and you are deemed to have accepted the terms of the
privacy policy on your first use of the Website following the alterations.

You may contact Consolidated Services Industries Ltd trading as www.graftsocial.com
by email at [email protected]

Attribution

44. This privacy policy was created using a document from
Rocket Lawyer (https://www.rocketlawyer.co.uk).

17 July 2019

 

Cookies

Below is a list of the
cookies that we use. We have tried to ensure this is complete and up to date,
but if you think that we have missed a cookie or there is any discrepancy,
please let us know.

Strictly necessary

We use the following strictly
necessary cookies:

Description of Cookie

Purpose

cloudflare.com
d3lopmpcew67el.cloudfront.net
fonts.googleapis.com
gravatar.com
popt.in

These cookies are used to deliver the design and optimal performance of the website.

 

Analytical/performance

We use the following
analytical/performance cookies:

Description of Cookie

Purpose

google.com
gstatic.com

These cookies are used to manage the anonymous analytical data of our website.

 

Functionality

We use the following
functionality cookies:

Description of Cookie

Purpose

Functional cookie

We use this cookie to
identify your computer and analyse traffic patterns on our website

 

Targeting

We use the following
targeting cookies:

Description of Cookie

Purpose

 
doubleclick.net
trackcmp.net
youtube.com

These cookies are used to ensure clients source is logged within our CRM and also to use for retargeting advertising.